/ Complaint Form

Array ( [_simple_fields_been_saved] => Array ( [0] => 1 ) [_simple_fields_selected_connector] => Array ( [0] => 14 ) [_edit_last] => Array ( [0] => 2 ) [_edit_lock] => Array ( [0] => 1582017838:2 ) [_dp_original] => Array ( [0] => 739 ) [_yoast_wpseo_content_score] => Array ( [0] => 30 ) [_simple_fields_fieldGroupID_37_fieldID_added_numInSet_0] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_37_fieldID_9_numInSet_0] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_37_fieldID_2_numInSet_0] => Array ( [0] => Complaint Form ) [_simple_fields_fieldGroupID_37_fieldID_8_numInSet_0] => Array ( [0] => Complaint Form ) [_simple_fields_fieldGroupID_37_fieldID_3_numInSet_0] => Array ( [0] =>

Please provide us with details of your complaint so we may investigate for you if it falls within our remit.  Once you have completed this form, click 'Submit' and we will be in touch within 7 working days. Thank you.

) [_simple_fields_fieldGroupID_37_fieldID_6_numInSet_0] => Array ( [0] => Submit ) [_simple_fields_fieldGroupID_37_fieldID_7_numInSet_0] => Array ( [0] => The fields in red below are incomplete or invalid. Please correct and re-submit ) [_simple_fields_fieldGroupID_37_fieldID_10_numInSet_0] => Array ( [0] => ) [_simple_fields_fieldGroupID_38_fieldID_added_numInSet_0] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_38_fieldID_2_numInSet_0] => Array ( [0] => NSI complaint form ) [_simple_fields_fieldGroupID_38_fieldID_1_numInSet_0] => Array ( [0] => customercare@nsi.org.uk ) [_simple_fields_fieldGroupID_38_fieldID_4_numInSet_0] => Array ( [0] => ) [_simple_fields_fieldGroupID_38_fieldID_5_numInSet_0] => Array ( [0] => ) [_simple_fields_fieldGroupID_43_fieldID_added_numInSet_0] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_43_fieldID_3_numInSet_0] => Array ( [0] => ) [_simple_fields_fieldGroupID_43_fieldID_1_numInSet_0] => Array ( [0] => ) [_simple_fields_fieldGroupID_43_fieldID_2_numInSet_0] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_0] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_1] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_2] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_3] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_4] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_5] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_6] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_7] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_8] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_9] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_10] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_11] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_12] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_13] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_14] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_15] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_16] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_17] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_18] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_19] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_20] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_21] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_22] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_23] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_24] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_25] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_added_numInSet_26] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_0] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_1] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_2] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_3] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_4] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_5] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_6] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_7] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_8] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_9] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_10] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_11] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_12] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_13] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_14] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_15] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_16] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_17] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_18] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_19] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_20] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_21] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_22] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_23] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_24] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_25] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_5_numInSet_26] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_0] => Array ( [0] => dropdown_num_7 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_1] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_2] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_3] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_4] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_5] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_6] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_7] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_8] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_9] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_10] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_11] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_12] => Array ( [0] => dropdown_num_10 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_13] => Array ( [0] => dropdown_num_7 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_14] => Array ( [0] => dropdown_num_8 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_15] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_16] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_17] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_18] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_19] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_20] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_21] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_22] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_23] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_24] => Array ( [0] => dropdown_num_2 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_25] => Array ( [0] => dropdown_num_7 ) [_simple_fields_fieldGroupID_35_fieldID_4_numInSet_26] => Array ( [0] => dropdown_num_3 ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_0] => Array ( [0] => SECTION 1; Title ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_1] => Array ( [0] => First Name ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_2] => Array ( [0] => Last Name ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_3] => Array ( [0] => Position (if applicable) ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_4] => Array ( [0] => Company Name (if applicable) ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_5] => Array ( [0] => Address Line 1 ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_6] => Array ( [0] => Address Line 2 ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_7] => Array ( [0] => Address Line 3 ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_8] => Array ( [0] => Post Town/City ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_9] => Array ( [0] => Post Code ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_10] => Array ( [0] => Telephone ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_11] => Array ( [0] => Mobile ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_12] => Array ( [0] => E-mail Address ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_13] => Array ( [0] => SECTION 2; Are you the main Contact person in relation to the complaint? If no please complete the Main Person contact details below; ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_14] => Array ( [0] => Title ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_15] => Array ( [0] => First Name ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_16] => Array ( [0] => Last Name ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_17] => Array ( [0] => Company ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_18] => Array ( [0] => Position ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_19] => Array ( [0] => Address Line 1 ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_20] => Array ( [0] => Address Line 2 ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_21] => Array ( [0] => Town ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_22] => Array ( [0] => Post Code ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_23] => Array ( [0] => Telephone Number ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_24] => Array ( [0] => E-mail Address ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_25] => Array ( [0] => SECTION 3; Please select the type of Service they provide ) [_simple_fields_fieldGroupID_35_fieldID_2_numInSet_26] => Array ( [0] => Name and address of the NSI Approved company Involved ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_0] => Array ( [0] => Mr Mrs Miss Ms Dr Other ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_1] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_2] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_3] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_4] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_5] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_6] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_7] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_8] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_9] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_10] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_11] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_12] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_13] => Array ( [0] => Yes No ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_14] => Array ( [0] => Title Mr Mrs Miss Ms Dr Other ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_15] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_16] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_17] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_18] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_19] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_20] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_21] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_22] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_23] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_24] => Array ( [0] => ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_25] => Array ( [0] => Access Control Alarm Response Service Alarm Monitoring Service Aviation Security Service Business Continuity Service Cash in Transit CCTV CCTV - Detector activated / Remote Monitored Control Room Services Door Supervision Service Event Stewarding Service Fire Detection and Prevention Providers Fire Risk Assessment Providers Intruder Alarm Information Security Service Justice and Custodial Services Keyholding Services Lone Worker Service Manned Guarding Service Maritime and Port Security Service Other Security Service Retail Security Service Security Screening Service ) [_simple_fields_fieldGroupID_35_fieldID_3_numInSet_26] => Array ( [0] => Please provide the company details ) [_simple_fields_fieldGroupID_36_fieldID_added_numInSet_0] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_added_numInSet_1] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_added_numInSet_2] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_added_numInSet_3] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_added_numInSet_4] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_added_numInSet_5] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_added_numInSet_6] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_added_numInSet_7] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_added_numInSet_8] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_added_numInSet_9] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_added_numInSet_10] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_5_numInSet_0] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_5_numInSet_1] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_5_numInSet_2] => Array ( [0] => ) [_simple_fields_fieldGroupID_36_fieldID_5_numInSet_3] => Array ( [0] => ) [_simple_fields_fieldGroupID_36_fieldID_5_numInSet_4] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_5_numInSet_5] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_5_numInSet_6] => Array ( [0] => ) [_simple_fields_fieldGroupID_36_fieldID_5_numInSet_7] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_5_numInSet_8] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_5_numInSet_9] => Array ( [0] => ) [_simple_fields_fieldGroupID_36_fieldID_5_numInSet_10] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_36_fieldID_1_numInSet_0] => Array ( [0] => dropdown_num_3 ) [_simple_fields_fieldGroupID_36_fieldID_1_numInSet_1] => Array ( [0] => dropdown_num_7 ) [_simple_fields_fieldGroupID_36_fieldID_1_numInSet_2] => Array ( [0] => dropdown_num_3 ) [_simple_fields_fieldGroupID_36_fieldID_1_numInSet_3] => Array ( [0] => dropdown_num_3 ) [_simple_fields_fieldGroupID_36_fieldID_1_numInSet_4] => Array ( [0] => dropdown_num_7 ) [_simple_fields_fieldGroupID_36_fieldID_1_numInSet_5] => Array ( [0] => dropdown_num_7 ) [_simple_fields_fieldGroupID_36_fieldID_1_numInSet_6] => Array ( [0] => dropdown_num_3 ) [_simple_fields_fieldGroupID_36_fieldID_1_numInSet_7] => Array ( [0] => dropdown_num_7 ) [_simple_fields_fieldGroupID_36_fieldID_1_numInSet_8] => Array ( [0] => dropdown_num_7 ) [_simple_fields_fieldGroupID_36_fieldID_1_numInSet_9] => Array ( [0] => dropdown_num_3 ) [_simple_fields_fieldGroupID_36_fieldID_1_numInSet_10] => Array ( [0] => dropdown_num_7 ) [_simple_fields_fieldGroupID_36_fieldID_3_numInSet_0] => Array ( [0] => Please tell us the reason for your complaint ) [_simple_fields_fieldGroupID_36_fieldID_3_numInSet_1] => Array ( [0] => Is your complaint about an NSI Approved electronic security or fire detection & alarms provider? ) [_simple_fields_fieldGroupID_36_fieldID_3_numInSet_2] => Array ( [0] => NSI Certificate of Compliance Number (if known) ) [_simple_fields_fieldGroupID_36_fieldID_3_numInSet_3] => Array ( [0] => Date of Installation (if known) ) [_simple_fields_fieldGroupID_36_fieldID_3_numInSet_4] => Array ( [0] => Is there a maintenance contract in place? ) [_simple_fields_fieldGroupID_36_fieldID_3_numInSet_5] => Array ( [0] => Has a burglary or attempted burglary occurred? ) [_simple_fields_fieldGroupID_36_fieldID_3_numInSet_6] => Array ( [0] => If yes, please specify the exact date ) [_simple_fields_fieldGroupID_36_fieldID_3_numInSet_7] => Array ( [0] => Is there a dispute over payment for the installation / work carried out? ) [_simple_fields_fieldGroupID_36_fieldID_3_numInSet_8] => Array ( [0] => Have you complained directly to the NSI approved Company? If yes, we may require relevant details ) [_simple_fields_fieldGroupID_36_fieldID_3_numInSet_9] => Array ( [0] => If no, please state your reason ) [_simple_fields_fieldGroupID_36_fieldID_3_numInSet_10] => Array ( [0] => By submitting this form, you authorise NSI to investigate this complaint, if it falls within the remit of NSI. Please tick the box below to agree to the terms and conditions ) [_simple_fields_fieldGroupID_36_fieldID_4_numInSet_0] => Array ( [0] => ) [_simple_fields_fieldGroupID_36_fieldID_4_numInSet_1] => Array ( [0] => Yes - (please provide Certificate of Compliance reference number below) No ) [_simple_fields_fieldGroupID_36_fieldID_4_numInSet_2] => Array ( [0] => ) [_simple_fields_fieldGroupID_36_fieldID_4_numInSet_3] => Array ( [0] => ) [_simple_fields_fieldGroupID_36_fieldID_4_numInSet_4] => Array ( [0] => Yes No ) [_simple_fields_fieldGroupID_36_fieldID_4_numInSet_5] => Array ( [0] => Yes No ) [_simple_fields_fieldGroupID_36_fieldID_4_numInSet_6] => Array ( [0] => ) [_simple_fields_fieldGroupID_36_fieldID_4_numInSet_7] => Array ( [0] => Yes No ) [_simple_fields_fieldGroupID_36_fieldID_4_numInSet_8] => Array ( [0] => Yes No ) [_simple_fields_fieldGroupID_36_fieldID_4_numInSet_9] => Array ( [0] => ) [_simple_fields_fieldGroupID_36_fieldID_4_numInSet_10] => Array ( [0] => Yes, I Agree ) [_simple_fields_fieldGroupID_39_fieldID_added_numInSet_0] => Array ( [0] => 1 ) [_simple_fields_fieldGroupID_39_fieldID_1_numInSet_0] => Array ( [0] =>

Thank you for submitting the details of your complaint. We are sorry that your experience of using an NSI approved company has not met your expectations.  We will be in touch with you within the next 7 working days.

) [_simple_fields_fieldGroupID_39_fieldID_2_numInSet_0] => Array ( [0] =>

There was a problem submitting your data. Please check all your information is correct and re-submit. If you are still having problems, we apologise for the inconvenience. Please contact the Customer Care Department on 01628 764867 who'll be happy to help you.

) )

08 October 2012

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