/ ARC Gold – Circular Letters

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009/25 Update on BT Redcare Closure
006/25 Release of the ‘National Police Chiefs’ Council (NPCC) Police Operational Advice and Security Industry Requirements for Response to Security Systems’ 2025 Annex A to NSI 006 25
003/25 NSI pricing for 2025/26
001/25 Mandatory requirements for URN handling Technical Bulletin 0069
022/24 Important update – Minimising alarm signal rejections via ECHO ECHO Bulletin (Dec 2024) Precision Matters Guide
018/24 Request for ARC receiver numbers to support All IP transition
017/24 Openreach digital services test lab – Invitation to test equipment in All-IP
016/24 Amendment to BS EN ISO 9001:2015, BS EN ISO 14001:2015, BS EN ISO 45001:2023, BS EN ISO 27001:2023 – Climate action changes Technical Bulletin 0067
010/24 Notification of update to the 2024 NPCC Security Systems Policy
009/24 Update on the migration of PSTN telephone lines to the digital ‘All IP’ network
008/24 Update to NSI Regulations NSI Regulations (Issue 15)
007/24 Release of the 2024 ‘National Police Chiefs’ Council (NPCC) Police Operational Advice and Security Industry Requirements for Response to Security Systems Annex A to NSI 007 24
005/24 NSI pricing for 2024/2025
002/24 Increase in URN administration charges announced by the National Police Chiefs’ Council Security Systems Working Group
016/23 Release of the 2023 ‘National Police Chiefs’ Council (NPCC) Police Operational Advice and Security Industry Requirements for Response to Security Systems Annex A to NSI 016 23
015/23 Ensuring accurate premises information when reporting a fire alarm signal
[Applicable only to Scotland]		 Letter to NSI alarm installer bodies 220923 V1.0
013/23 Update to NSI Regulations NSI Regulations (Issue 13)
012/23 Launch of New NSI Auditee Portal – 18 August 2023
010/23 Delay to the launch date of INTACT
009/23 Launch of INTACT – the new NSI auditing system
008/23 Guidance on responding to visit reports generated in the NSI approved company area website
007/23 New NSI auditee portal for approved companies: Launching on Monday 31st July 2023
006/23 Coming soon – New NSI auditee portal
005/23 NSI website updates
004/23 Increase in URN administration charges announced by the National Police Chiefs’ Council Security Systems Working Group
002/23 NSI pricing for 2023/24
001/23 Appointment of new Chief Executive
023/22 NSI Marketing activity update 2022
021/22 Responding to Terrorist Incidents – Security Control Room Operators’ Course
019/22 Update to NSI Regulations NSI Regulations (Issue 12)
018/22 Release of the 2022 ‘National Police Chiefs’ Council (NPCC) Police Operational Advice and Security Industry Requirements for Response to Security Systems’ Annex A to NSI 018 22
016/22 Publication of BS 8484:2022 – Provision of lone worker services – Code of practice Technical Bulletin 0063
015/22 UKAS announces launch of new CertCheck database
012/22 Corrective Action Responses – Requirement for accompanying ‘Root Cause Analysis’ NSF 107 (Issue 1)
008/22 NSI pricing for 2022/23
007/22 Important clarification on the requirement for ARCs registering for ECHO to hold Cyber Essentials certification
006/22 Cyber Essentials Certification Deadline Extended – Important Update to the NPCC Police Requirements for Security Systems
002/22 Publication of BS 9518:2021
001/22 Verification of information supplied to ECHO
029/21 BSI request for public comment on draft lone worker standard (BS 8484 – Provision for Lone worker services – Code of Practice)
027/21 Update to NSI Regulations NSI Regulations
020/21 Release of the 2021 ‘National Police Chiefs’ Council (NPCC) Police Operational Advice and Security Industry Requirements for Response to Security Systems’ Annex A to NSI 020 21
019/21 Request for ARC incoming telephone numbers from alarm/telecare devices
012/21 NSI Logo Guidelines and Usage Requirements (Issue 4) now published
007/21 IMPORTANT: Requirement for ARCs registering for ECHO to hold Cyber Essentials certification
005/21 NSI pricing for 2021/22
002/21 Working safely during COVID-19 – Requirements for businesses
001/21 Update to NSI Regulations NSI Regulations (Issue 10)
037/20 Launch of new NSI website 2020 – www.nsi.org.uk
034/20 New NSI eLearning course available: Security screening to BS 7858:2019
030/20 As lockdown eases – The NSI perspective
021/20 NSI Guidelines for Remote Auditing Remote Audit Guidance for Systems Approved Companies
020/20 Working Safely During COVID-19 – Requirements for Businesses
017/20 Release of  2020 NPCC Security Systems Policy Annex A
014/20 NSI response to COVID-19: Suspension of NSI audits and assessments in April and May 2020
011/20 (Rev 5) NSI policy on COVID-19
011/20 (Rev 4.1) NSI policy on COVID-19 (during government ‘Stay Alert’ Phase
011/20 (Rev 4) NSI policy on COVID-19 (during government ‘Stay Alert’ Phase
011/20 (Rev 3) NSI policy on COVID-19 (during government ‘Delay Phase’)
011/20 (Rev 2) NSI policy on COVID-19 (during government ‘Delay Phase’)
011/20 (Rev 1) NSI policy on COVID-19 (during government ‘Delay Phase’)
011/20 NSI policy on COVID-19 (during government ‘Delay Phase’)
010/20 Assistance required regarding quantifying industry take-up for BS 7984-2 Lone Worker response services
003/20 NSI pricing for 2020/21
002/20 Increase in URN administration changes announced by National Police Chiefs’ Council Security Systems Working Group
001/20 Transforming the UK telephone network into an ALL IP platform
032/19 Publication of BS EN 50518:2019 Monitoring and Alarm Receiving Centre Technical Bulletin 0050
030/19 Implementation of BS 7858:2019 Screening of individuals working in a secure environment – Code of Practice Technical Bulletin 0049
027/19 NSI events programme update
023/19 Electronic Transfer of Alarms – NPCC Timeline April 2020
022/19 NSI Regulations Issue 9 Regulations for NSI Approved Companies (Issue 9)
018/19 BS 7858:2012 Identity Document Requirements (Section 4.4c Note 3)
011/19 Free access to *new* ‘GDPR refresher’ eLearning course
010/19 A personal invitation to the NSI Summit – 21st March at the Vox in Birmingham
008/19 NSI audit cancellation policy Audit cancellation policy document
003/19 NSI pricing for 2019/20
002/19 Final call for GDPR e-learning course
024/18 NSI team updates
023/18 Release of the National Police Chiefs’ Council (NPCC) Police Requirements & Response to Security Systems Annex A
022/18 Updates to NSI Regulations and Scheme Approval Criteria Regulations for NSI Approved Companies (Issue 7)
017/18 PSA Licensing of Intruder and CCTV Monitoring Centre Staff
016/18 ISO 9001:2015 Reminder – Time for Transition is Running Out
014/18 GDPR Online E-learning Course – Reminder
012/18 Exclusive GDPR E-Learning Course
007/18 GDPR – Processing of Personal Data
005/18 BS EN ISO 9001:2015 Transition
003/18 NSI Pricing for 2018/19
002/18 BS 10012:17 Data Protection Specification for a Personal Information Management System – Now available Through NSI’s Standards on Subscription
026/17 GDPR – 6 months to go! ICO Guidance and Advice for SMEs
022/17 BS EN ISO 9001:2015 – ACTION
018/17 General Data Protection Regulation (GDPR)
010/17 NSI Pricing for 2017/18
009/17 BS EN ISO 9001:2015 Action Request  Transition Checklist
001/17 Utilising the Approved Company Login area for Visit Reports and IN/IOs Guidance for Users of the Approved Company Login Area
021/16 BS 8484:2016 – New Edition of  Standard relating to Monitoring of Lone Work Devices/Applications Technical Bulletin 0035
020/16 E-Commerce Access on NSI Website
018/16 Technical Bulletin 0034 – BS 7958 Annex E – Provision of Contracted Remote CCTV Control Centres for the Management & Operation of CCTV Schemes Technical Bulletin 0034
010/16 Publication of Regulations Issue 5 2016
008/16 BS EN ISO 9001:2015 Guidance Document for Approved Companies
006/16 Standards on Subscription
004/16 NSI Quality Schedule SSQS 102 (Issue 8) ISO 9001:2015 for ARC Gold approved companies SSQS 102 (8) Quality Schedule
003/16 Annual Message from the NSI Chief Executive
001/16 Recertification Requirements with Reference to
BS EN ISO/IEC 17021-1:2015
019/15 BS EN ISO 9001:2008 and ISO 9001:2015 Comparison Guide ISO 9001 Comparison Guide
016/15 BS EN ISO 9001 and ISO 14001 Update
014/15 Amendment A2 to BS 8473:2006 – Management of False Alarms Technical Bulletin 0028
013/15 NPCC Policy on Police Response
012/15 IA1501:2015 Industry Agreement on Interim Update of PD6662:2010 IA1501:2015 Industry Agreement
011/15 BS EN ISO 9001 2015 Update
009/15 A Message from the Chief Executive
008/15 SIA Licensing of Individuals at Alarm Receiving Centres
005/15 Change to the Rules of ARC Gold ARC Gold Approval Criteria SSQS 102 (7)
002/15 BS EN ISO 9001:2008 – Quality Management Systems Revision BS EN ISO 9001:2008 Revision Changes
001/15 Codes of Practice Relating to the use of CCTV
012/14 Update to the Change of Law – Enforced Subject Access Requests
011/14 Change of Law – Enforced Subject Access Requests
009/14 Use of NSI Logo
008/14 BS 8591:2014 – Alarm Receiving Centres  
007/14 Amendment A1 to BS 8243:2010  
003/14 Open meeting to discuss non-approved centres calling the police Doc1
001/14 ARC Approval to Irish Standard I.S 228
017/13 ARC Approval to British Standards BS 5979 or the BS EN 50518 Series
016/13 ARC Approval to Irish Standard I.S.228
014/13 BS 7858:2012 – Career and history records incomplete
013/13 NSI Directories
006/13 NSI in 2013/2014 – A view from the Chief Executive
005/13 Police Scotland – URN application and administration processes from 1st April 2013
001/13 Corrective Action Responses
008/12 New 2012 edition of BS 7858  Doc1
007/12 2012 NSI 007 12 NSI Approval of Alarm Receiving Centres  NSF 200 2  NSF 202 3
006/12 New NSI Brand Identity, Website and Training Division
002/12 NSI 2012 and 2013
001/12 Fire & Rescue Services Charging for False Alarms
004/11 BSI DD263:2010 Intruder & Hold-Up Alarm Systems Technical Bulletin 0016
001/11 New Edition of BS 8418 for Detector-Activated CCTV Systems 
011/10 Corrective Action Responses by NSI approved companies
010/10 NSI approval of companies in relation to BS 8484:2009 – Provision of Lone Worker Device Services Technical Bulletin 0017
011/09 NSI Quality Schedule SSQS102 (Issue 6)  SSQS 102.6
005/09 Security Screening – Amendment A2:2009 to BS 7858:2006
019/08 BS EN ISO 9001:2008 Quality Management Systems 
010/08 Amendment to BS 8473:2006 – Management of False Alarms 
004/07 Amdt. BS7858:2006 Security Screening